Lazada has revolutionized the way Southeast Asian countries do their shopping, with excellent product and brand availability, quick and free delivery, extremely yielding Lazada discount codes , and an impeccable customer service.
With two key points; convenience, and safety, Rocket Internet; the Samwer brothers’ e-commerce startup incubator, launched a Southeast Asia-based online marketplace, Lazada in the year 2012. Lazada has been one of the most successful e-commerce ventures of the Samwer brothers in the South Asia region.
Southeast Asia’s biggest online shopping mall, Lazada is attracting the maximum online shopping traffic in the region, and is on its way to become the Amazon of the South Asia. The Golden Globe Award winner, Lazada has been operating its virtual malls in Malaysia, Indonesia, Thailand, Philippines, Vietnam and Singapore.
Lazada possibly offers the widest range of products in the Southeast Asia Region with more than 500 local and international brands, for consumer electronics, home and kitchen appliances, home decor products, mobile, tablets and computing gadgets, health and beauty products, toys and travel accessories, sports equipments as well as apparels and personal accessories.
Akin to Amazon in the Southeast Asia region, and being recognized by some 600 million consumers as one of the most trustworthy brands, Lazada is also attracting the investors like JP Morgan, Kinnevik, Tengelmann. With new investments, Lazada is focusing on expanding its base beyond Southeast Asia, and on building a platform - where smaller merchants and sellers can sell their products - to increase the already diverse product range constantly.
Consumer electronics, home and kitchen appliances, home decor products, mobile, tablets and computing gadgets, health and beauty products, toys and travel accessories, sports equipments, clothing , personal accessories; you name it, and Lazada has a product and discount through Lazada coupons ready for you.
Lazada houses over 500 local and international brands, including Samsung, Nikon, Sony, Nokia, Phillips, Yonex, Huggies, Hello Kitty, and a whole lot more. Lazada offers over 20000 products in many categories to add an extreme ease and satisfaction to the convenient shopping experience for the people in Singapore.
Lazada's customer base consists of about 50% returning customers; demonstrating that Lazada is working hard to ensure customer satisfaction.
Once you place an order with Lazada, it is verified, and a confirmation notification is sent through email and SMS with details related to an order, delivery, Lazada discount and payment.
It takes 2 to 3 days for Lazada to deliver your order to your doorsteps in a normal situation. If delivery is to an international location, it may take 5 to 12 days for Lazada to deliver your desired product.
Moreover, if your order is above SGD40, you are entitled to receive your product free of cost. If your order is below SGD40, Lazada delivers the product with a nominal shipping fee of SGD3.99 for prepaid orders and SGD5 for CODs.
Return and Refund Procedures
At Lazada, you are offered a 7 day window for returning the product. In case you have received a damaged product, inform Lazada within 24 hours of receiving the product. Be mindful of the fact that certain products are not eligible for return. Please check the product you are buying to make sure.
Whatever the reason may be, you can return the product you have bought from Lazada, if the product is a domestic one. For international products too, you can return the product; whatever reason you have except change of mind.
All that you need to do is to fill in the ORF at Lazada to request the return; the rest will be taken care of by the Lazada. Your return shipping is free with Lazada's delivery partners.
Lazada will inform you about the status of the returned product, and notify you of the refund for the amount you paid after applying Lazada promos. Your refund may arrive in the form of bank transfer for COD orders. It may also arrive in the form of Store Credit. PayPal refund, helloPay refund or Credit/Debit Card reimbursement is also available with Lazada to deposit the money back to your account.
Lazada offers a range of convenient and secure ways to pay for your order. In Singapore. payment can be made with Cash-On-Delivery.
In addition, MasterCard, Visa Credit Cards and Debit Cards can be used to place your order. Lazada also provides options to settle your order through PayPal, Amex, MasterPass, helloPay and Lazada voucher codes.
Lazada has a dedicated team of online security experts to ensure the security of each payment. A repeat-screening process has been employed at Lazada to deter any fraudulent activities.
Customer Care Service
Lazada customer service staff is always available to provide support pertaining to your order, delivery, return, Lazada vouchers, payment or any other queries.
You can leave a message on the Lazada Singapore website, and expect a prompt and detailed response from the Lazada customer support staff.
You also can contact Lazada by phone during 9 am to 8 pm from Monday to Friday.
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